Modernizing a Talent Management Platform with Salesforce Experience Cloud

Overview

Our client is a leading talent development organization. It relies on a modern, intuitive digital platform to engage stakeholders and support growth across multiple geographies.

Business Complexity

The client’s platform had an outdated, hard-to-navigate interface and poor mobile support. Low stakeholder adoption, limited usage visibility, and a geo-restricted setup limited scalability.

Action

  • Revamped the UI with a cleaner, organized design and optimized it for mobile and tablet.
  • Delivered user training and built usage dashboards.
  • Enabled expansion across Canada, the UK, and India.
  • Delivered a more intuitive, accessible experience and boosted stakeholder engagement.
  • Improved visibility through better reporting, with a scalable setup supporting multi-geography growth.

Tech Stack

  • Salesforce Experience Cloud
  • Responsive UI (Mobile and Tablet)

Impact

  • 20% increase in internal acceptance
  • 3+ geographies supported (Canada, UK, India)
  • 12 months engagement duration