Objective
This cookie policy explains what cookies are, how we use cookies and other similar technologies when you interact with our website. This policy shall be read in conjunction with our privacy policy and our terms of use.
What is a Cookie
A cookie is a text file stored on your device by a website or application that helps remember certain information about your visit to the website. This policy uses the term “cookies” to include various technologies such as web beacons and device identifiers that perform similar roles. Cookies are essential for facilitating user-friendly experiences by retaining user preferences and other customizable features.
Cookie Notice
Our website uses cookies to improve interactions and user experience within the website, and on occasion to provide marketing information or advertise online, directly or through third-party vendors.
This Website uses cookies to improve the user experience and ensure that it is functioning effectively, and on occasion to provide marketing information or advertise online, directly or through third-party vendors.
This Cookie Notice is part of Tenarai’s Privacy Policy. For more information about Tenarai, and how it protects your information, please refer to our Privacy Policy.
In order to provide you with a more personalized and responsive service, Tenarai needs to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information that are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things such as your user preferences.
Whenever you use this Website, information may be collected through the use of cookies and other technologies. By using this Website you agree to Tenarai’s use of cookies as described in this Cookie Notice and also to the use of cookies on the other country, regional, or practice-specific websites contained in www.Tenarai.com that you may visit, as described in their accompanying cookie notices.
What cookies do Tenarai use and why?
Some of the cookies Tenarai uses are necessary to enable you to move around the Website and use its features, such as accessing secure areas that may contain content for registered users.
Tenarai uses the following cookies:
- Strictly Necessary cookies: These cookies are necessary for the website to function properly. Some of the following actions can be performed by using these cookies.- Save your cookie preferences for this website- Saving language preferences- Log in to our portal. We need to check whether you are logged in. Examples may include cookies used to remember cookie consent preferences, maintain user login sessions, provide security and fraud prevention measures, and facilitate load balancing and website functionality, as applicable.
- Performance and Analytics cookies: These cookies are used to gather statistical information about the use of our website, also called analytics cookies. We use this data for performance and website optimization. Tenarai or its service providers also use analytic services to understand how effective Tenarai’s content is, what interests Tenarai’s users have, and to improve how this Website works. In addition, Tenarai uses web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this Website and how often. This information is used for statistical purposes only. It is not Tenarai’s intention to use such information to personally identify any user. Examples may include Google Analytics,and cookies used to measure page visits, user journeys, website traffic, and content effectiveness, as applicable.
- Functional cookies: These cookies enable more functionality for our website visitors. These cookies can be set by our external service providers or our own website. The following functionalities may or may not be activated when you accept this category- Live chat services- Watch online videos- Social media sharing buttons- Login to our website with social media. Examples may include cookies used for live chat services, video playback, language selection, social media sharing features, and remembering user preferences, as applicable.
- Advertising / tracking cookies: These cookies are set by external advertising partners and are used for profiling and tracking data across multiple websites. If you accept these cookies, we may show our advertisements on other websites based on your user profile and preferences. These cookies also save data about how many visitors have seen or clicked on our advertisements in order to optimize advertising campaigns. Examples may include Google Ads and other third-party advertising cookies used for retargeting, behavioral advertising, and campaign performance measurement, as appropriate.
Please contact Tenarai if you would like more detailed information on the cookies it uses.
How to control cookies?
Tenarai respects your right to control how cookies are used while you navigate our website. Here are the options available to you for managing cookies:
- Cookie Options on our website: When you visit our website, Tenarai provides you with clear choices regarding cookie usage. You can select “Agree” to accept all cookies, “Decline” to reject non-essential cookies, or “Change My Preferences” to access a settings page where you can customize your cookie preferences.
- Browser: Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies; as this requires an opt-out cookie that has been set.
You are requested to explicitly agree or disagree to our usage of cookies. You may refuse to accept browser cookies; however, we will continue capturing essential and functional cookies to be able to provide you with our services. You may still choose at any time to delete or disable all or part of these cookies using the Cookie settings area accessible at the bottom of each page of this Website, except for the Cookies which are necessary for the Website to function (Essential category of cookies). All cookies (including essential and functional cookies) can also be enabled or disabled through your browser settings. However, the refusal of cookies may impact the functioning of the service you request on our website.
Social buttons
The Website contains ‘social buttons’ to enable users to share or bookmark web pages. These are buttons for third-party social media sites and these sites may log information about your activities on the Internet including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt out, or delete, such information.
External web services
Tenarai sometimes uses external web services on this Website to display content within the web pages of this Website, for example, to display images, show videos, or run polls. Similar to social buttons, Tenarai does not control the privacy practices of these third-party providers. Users are encouraged to review the privacy notices of the respective providers to understand how their personal information is collected, used and shared. Information regarding the categories of cookies used and your available choices can be found in our Cookie Preference Centre.
Email Communications
Tenarai may use technologies, such as tracking pixels or similar technologies, in email communications to determine whether an email has been delivered, opened, clicked, or otherwise interacted with. This information helps us measure the effectiveness of our communications, improve user engagement, maintain the security of our services, and enhance the relevance of future communications.
Where required by applicable law, such tracking technologies will only be used with your consent. You may withdraw your consent at any time through your cookie or communication preferences, where applicable.
If you no longer wish to receive marketing communications from Tenarai, you may unsubscribe by clicking the unsubscribe link included in our emails or by contacting us using the details provided in our Privacy Policy. Please note that you may continue to receive service-related or administrative communications where necessary.
Automatically through your interaction with our services
- Cookies and tracking technologies: We collect data automatically via cookies or similar tracking technologies when you visit our website or use our services. This may include your browsing history, IP address, device information, and interactions with our site (e.g., pages viewed, duration of visit, and clicks).
- Analytics Tools: We use tools like to track website usage and improve your user experience. These tools collect information such as the pages you visit, how long you stay on them, and your interactions on our site.
- Location Data: Where you enable location services or otherwise provide your consent, we may collect approximate or precise location information from your device to provide location-based features, improve our services, or enhance your user experience. You may disable location services at any time through your device settings. Where location information is not necessary to provide the requested service, it will only be collected with your consent.
