Accelerating Digital Commerce with an Intelligent E-commerce Platform

Overview

Our client is a global logistics and shipping leader that relies on a modern, unified digital commerce platform to support millions of customers across its B2B and B2C storefronts.

Business Complexity

The client operated multiple e-commerce platforms, resulting in high maintenance costs, slow product updates, and fragmented customer experiences. They needed a modern, scalable commerce platform with unified customer insights.

Action

  • Built a unified Adobe Commerce platform that consolidated B2B and B2C storefronts.
  • Integrated marketplace order fulfillment across sales channels.
  • Enabled personalized customer experiences and leveraged Adobe Launch for real-time customer analytics.
  • Modernized digital commerce operations by supporting millions of annual website visitors, increasing customer engagement, and driving higher order values.

Tech Stack

  • Adobe Commerce
  • Adobe Launch
  • E-commerce Modernization
  • Customer Analytics
  • Order Management
  • Logistics Technology

Impact

  • 15% Year-over-Year Revenue Growth
  • 46M Annual Website Visitors
  • $68 Average Order Value