Leveraging Generative AI to Boost Operational Efficiency by 70%

Overview

Our client is a leading global commodities trading company that relies on fast, accurate trade data visibility to support efficient shipment processing and decision-making.

Business Complexity

The client relied on email-driven trade operations, resulting in fragmented communication, manual tracking, and missing trade identifiers. This limited visibility, slowed shipment processing, and increased operational effort.

Action

  • Developed a Generative AI-powered query assistant on Microsoft Azure.
  • Extracted trade data from emails and attachments, automating document correlation.
  • Identified pending actions and delivered real-time operational insights.
  • Automated trade workflows, improving communication visibility and reducing manual effort across stakeholders.

Tech Stack

  • Microsoft Azure
  • Generative AI
  • Enterprise AI
  • Generative AI
  • AI Automation
  • Microsoft Azure
  • Salesforce

Impact

  • 70% Increase in Operational Efficiency
  • 40% Reduction in Operational Costs
  • 20% Year-over-Year Revenue Growth