Accelerating Digital Quote Management

Overview

Our client is a global travel company that relies on fast, scalable digital quoting to support growing customer and travel agent demand.

Business Complexity

Legacy quote management processes relied on manual emails and phone calls, creating slow response times, limited scalability, and inconsistent customer experiences.

Action

  • Built a cloud-native self-service quote management portal with Azure PaaS, React, and .NET.
  • Automated quote requests and improved platform scalability.
  • Streamlined sales operations to support faster response times.
  • Enabled faster quote creation and seamless self-service experiences on a scalable platform supporting growing customer and travel agent demand.

Tech Stack

  • Azure PaaS
  • React
  • .NET
  • Workforce Automation

Impact

  • 50% Increase in Quote Requests
  • 99.95% Platform Availability
  • 100% Increase in Productivity